S.M.A.R.T Satellite System Monitoring and Reporting Tool
System monitoring and quality assurance of the provided service are the most important keys to a successful relationship between the customer and the service provider.
SMART v2.1 is a system reporting and monitoring tool built to support the network operation center (NOC) and the service provider (ISP) to offer full transparency to its customer.
Built on years of experience, it was designed to interact with the user easily and intuitively, offering full scalability from novice to advanced users.
The system covers all important values that give the observer a clear idea of the behavior and the performance of the link.
It also decreases the time needed to identify a problem in case of emergency, and improves the response time in such case.
The automated gathering and reporting features offered by SMART v2.1 are based on cutting-edge techniques that help decreasing the workload on the NOC.
Receive statistics
SNR, Symbolrate/Frequency offset, TDMA errors, SCPC errors, Link Margin ..‹›
Features
- Fully automated modular system
- Supports a wide range of satellite modems (iDirect, Newtec, Comtech, any SNMP device basically)
- Easy to expand to other devices via SNMP, IPMI, RMCP, RS-232/485 and other proprietary protocols
- Alarming features
- Full weather report per location
- Geographical map integration and visualization
- Customizable Interface
Webview Hierarchy
Customer View
- One login per site/modem, single modem statistics view
- Restricted access to one modem only
Distributor View
- Distributor login, Multiple modem statistics view
- Access to owned modems only
Network Operator View
- Full overview of all modems on network
- Full access to statistics, alarming, and monitoring module
Compatibility Matrix
Some of the supported vendors and variables:
| Feature/Vendor | iDirect (Infiniti platform) | iDirect (Evolution platform) | Newtec | Comtech | Other SNMP |
|---|---|---|---|---|---|
| RX SNR (EsN0) |  | | | | |
| RX Symboloffset | | | | | |
| RX Frequencyoffset | | | | | |
| CRC32 Errors | | | |||
| CRC8 Errors | | | |||
| TDMA Errors | | | |||
| TX Power | | | | | |
| TX SNR | | | | | |
| RX Receive level | | | | | |
| Modem GPS location | | | | ||
| Temperature | | | | | |
| Link Margin | | | |||
| Link Modcod | | | | | |
| IP Utilization RX detailed view (TCP,UDP, IGMP,ICMP, HTTP, OTHER) | | | | | |
| IP Utilization TX detailed view: (TCP,UDP, IGMP,ICMP, HTTP, OTHER) | | | | | |
